I had the pleasure of dealing with Matt. I just moved to Roxboro from New York and on the way driving down, my 2002 Suburban conked out 3 times while driving highway speeds. I had to coast to the side of the road to restart, with my wife behind me following. Very hazardous situation. I had a constant check engine light. Matt correctly diagnosed the problem and conducted repairs promptly. I definitely recommend Strut Daddy's if you want your vehicle fixed right. So far I've driven over 220... Read More
they kept me informed of what was needed to repair my car. showed me several times how bad the problems were. ( a visual really helps to understand what is going on with the car.) the price was in range with the competition, but the hospitality and general concern is second to none. THANKS GUYS JR.
This is the only place that I trust with all 3 of my BMW.. Period... Mandy and Matt never beat around the bush or tell me that can't figure out what wrong with my vehicles.. That's what I call good customer service.... They call me if anything changes.... Some repair shop will rip you off... Trust me I have had plenty....
They were the sweetest. They explained everything in detail that was going on with my car. I love this place!
Very courteous and willing to explain what will be done. Provided an estimate of costs upfront. Highly recommend!
Staff is very professional and efficient! Excellent place for any type of maintenance and repairs on your vehicle... Highly recommended!!
We've had several problems with our GL450 Mercedes Benz airbags throughout the years costing tons of money. After finding out we would need to spend $7,500 to have the same repairs done. The sad truth is at the end of the day after spending the $7,500 we would still have a system that could fail again. So We decided to look for another option. Thank God we found Strutdaddys Conversion Kit! This kit allowed us to remove and replace the airbags with Struts and never have to worry about failed ... Read More
I had a great experience at Strutdaddys! They were very kind and knowledgeable at the same time and did what I consider a great job with my vehicle at a very affordable price. I highly recommend them for any and all automotive needs.
They did business well. Communicated the problems they found and were very professional. Got things done in a timely manner considering the type of suspension my car had. Very pleased with my experience.
Excellent I have no complaints... They provided the absolute BEST customer service explained to me in detail work the vehicle needed sent pics of what was found on the diagnostic....... I would definitely recommend. Thank you again Mr.Bill
StrutDaddy’s founder, Matt Lofton, has deep roots in the automotive industry. From tinkering with cars as a teenager to being a driver and then owning his own race team, Matt has over 15 years experience in the aftermarket autoparts industry. Combining his loves of all things automotive and helping people, Matt opened StrutDaddy’s Complete Car Care in 2015. Matt’s experience running his race shop made him see the auto mechanic industry from a different perspective.
First and foremost, Matt saw the necessity in continuing education. Both technology and mechanics of vehicles change almost daily and one has to stay well-educated to provide the best diagnostics and service. Also, he understands that a well-trained mechanic can easily explain why services are necessary to a customer, making them more confident in their service decision and helps provide an overall better customer experience. StrutDaddy’s goal is to provide the everyday driver with superior service, which is why we have the most advanced technology. It is also why our ASE-certified technicians undergo ongoing monthly training.
Cleanliness is also a priority at StrutDaddy’s. A clean, stocked lobby lets our customers know that we care about their experience. StrutDaddy’s offers comfortable chairs, cable TV, complimentary drinks and a snack bar and free Wi-Fi to make waiting as pain-free as possible. Cleanliness extends further to the garage to better serve the customer. Matt learned that the more organized and clean a shop is, the easier it is for mechanics to find the proper parts, tools, and anything else necessary to perform the job seamlessly. When garage floors are cleaned between jobs, we can quickly determine fluid leaks and other maintenance issues that would otherwise go undiagnosed. When trash is disposed of and parts and tools are inventoried, there is minimal time loss from the time the car is pulled into the bay until the keys are back in the customer’s hand, getting you back on the road and back to your life!
We also welcome an open dialogue between our shop and the customer. Our mechanics and service writers are glad to answer any questions; we will also provide pictures or even walk you through the garage to see exactly what’s needs repair with your vehicle. We communicate via phone, text, or email if you are not immediately available in the waiting area. Why not be comfortable and confident while enjoying a hassle-free approach to your vehicle maintenance? At our shop, you will be! We like to hear what you thin! In fact, one of the favorite parts of each day is popping online to read the reviews from clients whose expectations were exceeded and clients who were shocked by the personalized service they received.
We have created an atmosphere of quality and care in which everyone feels safe bringing in their vehicles for service and repairs, even if you’re not a “car guy or girl.” From the moment you walk into our shop, you will see and feel the difference. Our luxurious lobby includes padded leather chairs, cable TV, free Wi-Fi, free snack bar, complimentary beverages, and separate men and women’s bathrooms that are always pristine. Our service-first approach has allowed our 2-bay shop in a local manufacturing warehouse to quickly grow into a custom-renovated, 8 bay standalone facility with 7 full-time employees. Why did we choose the name StrutDaddy’s? Matt was fortunate to be sponsored by Strutmasters.com during his racing career. One day in the garage, a competitor started calling him StrutDaddy as a joke, and the nickname stuck. He thought it would be the perfect nod to the industry and a fun name for a repair shop. Since we like to have fun as a team and with the clients we serve, it’s perfect!
We are here to serve, which is why walk-ins are always welcome. Just settle in to our lobby while you wait or call ahead to arrange after hours drop-off/pick- up, to use our free shuttle, or to reserve one of our loaner cars. We strive for same day service and prompt turnaround and will update you by any combination of email, text, video, and photos. Drop off your car with the confidence that all our work is backed by a 12 Month/12,000 Mile Warranty, 24 Month/24,000 Mile Warranty, or 36 Month/36,000 Mile Warranty.