The repair shop was recommended by a family friend who said it provides good quality and service. I took my mother’s car to be worked on for the first time. My family friend was correct. Scheduling was smooth and easy. The customer service was great. Most importantly, they fixed my mother's car. I plan on taking my car and my mother’s car back when needed and for continued maintenance.
Staff went the extra mile to fix my brakes when I brought car in without an appointment. Highly recommend this business. Ive taken several cars to them over the years for various issues and they have always done great work and have excellent customer service.
Strut Daddy's is efficient and knowledgeable. I appreciate their attention to detail and willingness to explain and educate. Their offer of "chauffeur" service was a very pleasant and very welcome surprise, I look forward to the brake job and new tires scheduled later this week. I know they'll do a great job. 12-09-21 All of the work mentioned above was completed very successfully. Today the service I needed was small, but it was handled quickly and efficiently. Let me give a shout out to Dea... Read More
Let me just start by saying that this business and the people that run it are top notch. I’ve been there a few times and left happy each time. After servicing all of my vehicles all of my life because I felt I couldn’t trust anyone to touch anyone of my cars, I can safely say that I would definitely let them work on my cars. Aside from making space for my two cars on such short notice, they didn’t even charge me. You just don’t find places like that anymore. It’s like find... Read More
We have been going to Strutdaddy's for awhile now to have all our vehicles serviced. The customer reps are great. Kevin worked with my insurance company to get the repairs fixed/paid for, and Matt took my truck out for a spin before I purchased it, and he answered all my questions, big or small, regardless of how crazy they were. I will never take my vehicles anywhere else to have them serviced. Thanks again Matt, Kevin, Kim & mechanics! You guys are friendly, helpful & very professio... Read More
Update 11/22/21: I've been taking my car here for the last 5 years or so--maybe even more---and it's STILL the only place I take it. Real good work, real decent people, square prices. 5 stars all around.
This was my second visit to Strutdaddy's. The first time was a month or so ago when I needed a battery for my car. Since it was a hybrid, the battery was a little out of my skill set and I got tired of jump starting it every morning. I requested an appointment, and Kim got back to me right away. She ordered the battery and they installed it the next day. When I noticed my tires were really worn, I went in and they ordered tires and installed them today plus an alignment, both earlier than pro... Read More
I have waited to write this review for about 6 months. I just picked up another one of my vehicles and had yet another outstanding customer experience. Every vehicle I have taken to the Strut Daddy's team has been repaired correctly, with no pressure recommendations. Exceptional experience with the team-members I was in contact with left me with a feeling of confidence to recommend this shop to others. Its been about two years since I let the review above... I just had another experience of ... Read More
I do like going to Strut Daddy’s for there expletives & communication. Anything you want to know about, they can steer you in right direction to taking good care of your vehicle. No problems with any work you need. Thanks!! IR. Pettiford
I had 2 different vehicles worked on here. I had the pleasure working with Kim. She was very friendly and knowledgeable. They had my vehicles completed in the agreed upon time frame. I was very satisfied with the work done on my vehicles. I would highly recommend Strut Daddy's to anyone looking to have their vehicles repaired in Roxboro or the surrounding areas.
StrutDaddy’s founder, Matt Lofton, has deep roots in the automotive industry. From tinkering with cars as a teenager to being a driver and then owning his own race team, Matt has over 15 years experience in the aftermarket autoparts industry. Combining his loves of all things automotive and helping people, Matt opened StrutDaddy’s Complete Car Care in 2015. Matt’s experience running his race shop made him see the auto mechanic industry from a different perspective.
First and foremost, Matt saw the necessity in continuing education. Both technology and mechanics of vehicles change almost daily and one has to stay well-educated to provide the best diagnostics and service. Also, he understands that a well-trained mechanic can easily explain why services are necessary to a customer, making them more confident in their service decision and helps provide an overall better customer experience. StrutDaddy’s goal is to provide the everyday driver with superior service, which is why we have the most advanced technology. It is also why our ASE-certified technicians undergo ongoing monthly training.
Cleanliness is also a priority at StrutDaddy’s. A clean, stocked lobby lets our customers know that we care about their experience. StrutDaddy’s offers comfortable chairs, cable TV, complimentary drinks and a snack bar and free Wi-Fi to make waiting as pain-free as possible. Cleanliness extends further to the garage to better serve the customer. Matt learned that the more organized and clean a shop is, the easier it is for mechanics to find the proper parts, tools, and anything else necessary to perform the job seamlessly. When garage floors are cleaned between jobs, we can quickly determine fluid leaks and other maintenance issues that would otherwise go undiagnosed. When trash is disposed of and parts and tools are inventoried, there is minimal time loss from the time the car is pulled into the bay until the keys are back in the customer’s hand, getting you back on the road and back to your life!
We also welcome an open dialogue between our shop and the customer. Our mechanics and service writers are glad to answer any questions; we will also provide pictures or even walk you through the garage to see exactly what’s needs repair with your vehicle. We communicate via phone, text, or email if you are not immediately available in the waiting area. Why not be comfortable and confident while enjoying a hassle-free approach to your vehicle maintenance? At our shop, you will be! We like to hear what you thin! In fact, one of the favorite parts of each day is popping online to read the reviews from clients whose expectations were exceeded and clients who were shocked by the personalized service they received.
We have created an atmosphere of quality and care in which everyone feels safe bringing in their vehicles for service and repairs, even if you’re not a “car guy or girl.” From the moment you walk into our shop, you will see and feel the difference. Our luxurious lobby includes padded leather chairs, cable TV, free Wi-Fi, free snack bar, complimentary beverages, and separate men and women’s bathrooms that are always pristine. Our service-first approach has allowed our 2-bay shop in a local manufacturing warehouse to quickly grow into a custom-renovated, 8 bay standalone facility with 7 full-time employees. Why did we choose the name StrutDaddy’s? Matt was fortunate to be sponsored by Strutmasters.com during his racing career. One day in the garage, a competitor started calling him StrutDaddy as a joke, and the nickname stuck. He thought it would be the perfect nod to the industry and a fun name for a repair shop. Since we like to have fun as a team and with the clients we serve, it’s perfect!
We are here to serve, which is why walk-ins are always welcome. Just settle in to our lobby while you wait or call ahead to arrange after hours drop-off/pick- up, to use our free shuttle, or to reserve one of our loaner cars. We strive for same day service and prompt turnaround and will update you by any combination of email, text, video, and photos. Drop off your car with the confidence that all our work is backed by a 12 Month/12,000 Mile Warranty, 24 Month/24,000 Mile Warranty, or 36 Month/36,000 Mile Warranty.