They did a great job repairing an issue I had with my car.. The people and their work is on point.. Thank you to everyone there. I recommend all my family and friends to this place.
I only take my car to Strut Daddys in Roxboro and they have serviced my car severs times. Today I had an appointment and was worried I may be late when the tire pressure light came on. On my way to town I stopped in and as busy as they were I was quickly helped by Kevin there . He was super nice and took care of my issue. Another awesome service by a great team there.
A great bunch of friendly and knowledgeable guys. I took my car in for service told them I needed it travel ready. They changed the oil checked all the fluids and inspected my tires. Now I’m ready for a trip to visit family. Thank you guys
Great fast service. I had the pleasure of dealing with Kevin who was at the front desk this morning when I arrived. Very polite, spoke clearly and answered all questions and concerns that I had. He also walked me through the procedures of how everything was going to go and made sure that I understood it as well.. I definitely recommend coming back here, really great customer service!
The front desk and shop guys are super professional, friendly and have great communication. They kept me filled in on what was going on with my vehicle as they worked. The prices are very fair and I would absolutely recommend this shop and will be using them in the future if needed.
My check engine light came on right after I purchased a car. I had always seen StrutDaddys while going to the Food Lion grocery store across the road from them so I decided to give them a try and best decision I could have made. They were very professional, answered all my questions and concerns and very knowledgeable about automotive services, I would recommend anyone and I mean anyone if you are experiencing car trouble these(StrutDaddys) is the place to take your car to. Excellent quality ... Read More
Daughter's car needed tires and brakes. Great customer service as usual. Repairs were done in a timely matter. Prices were fair and reasonable. Will be bringing it back in later this month for them to replace shocks.
I called about 430 to ask they could balance and put on 4 tires...fit me right in and I was on my way by 515..awesome job
Very professional and fantastic customer service. Would definitely recommend to anyone in the area!
I needed a State inspection and an oil change. The worked with my schedule to get the service done. They also provided someone to drive me home so I wouldn't have to wait. Great service with a smile!
StrutDaddy’s founder, Matt Lofton, has deep roots in the automotive industry. From tinkering with cars as a teenager to being a driver and then owning his own race team, Matt has over 15 years experience in the aftermarket autoparts industry. Combining his loves of all things automotive and helping people, Matt opened StrutDaddy’s Complete Car Care in 2015. Matt’s experience running his race shop made him see the auto mechanic industry from a different perspective.
First and foremost, Matt saw the necessity in continuing education. Both technology and mechanics of vehicles change almost daily and one has to stay well-educated to provide the best diagnostics and service. Also, he understands that a well-trained mechanic can easily explain why services are necessary to a customer, making them more confident in their service decision and helps provide an overall better customer experience. StrutDaddy’s goal is to provide the everyday driver with superior service, which is why we have the most advanced technology. It is also why our ASE-certified technicians undergo ongoing monthly training.
Cleanliness is also a priority at StrutDaddy’s. A clean, stocked lobby lets our customers know that we care about their experience. StrutDaddy’s offers comfortable chairs, cable TV, complimentary drinks and a snack bar and free Wi-Fi to make waiting as pain-free as possible. Cleanliness extends further to the garage to better serve the customer. Matt learned that the more organized and clean a shop is, the easier it is for mechanics to find the proper parts, tools, and anything else necessary to perform the job seamlessly. When garage floors are cleaned between jobs, we can quickly determine fluid leaks and other maintenance issues that would otherwise go undiagnosed. When trash is disposed of and parts and tools are inventoried, there is minimal time loss from the time the car is pulled into the bay until the keys are back in the customer’s hand, getting you back on the road and back to your life!
We also welcome an open dialogue between our shop and the customer. Our mechanics and service writers are glad to answer any questions; we will also provide pictures or even walk you through the garage to see exactly what’s needs repair with your vehicle. We communicate via phone, text, or email if you are not immediately available in the waiting area. Why not be comfortable and confident while enjoying a hassle-free approach to your vehicle maintenance? At our shop, you will be! We like to hear what you thin! In fact, one of the favorite parts of each day is popping online to read the reviews from clients whose expectations were exceeded and clients who were shocked by the personalized service they received.
We have created an atmosphere of quality and care in which everyone feels safe bringing in their vehicles for service and repairs, even if you’re not a “car guy or girl.” From the moment you walk into our shop, you will see and feel the difference. Our luxurious lobby includes padded leather chairs, cable TV, free Wi-Fi, free snack bar, complimentary beverages, and separate men and women’s bathrooms that are always pristine. Our service-first approach has allowed our 2-bay shop in a local manufacturing warehouse to quickly grow into a custom-renovated, 8 bay standalone facility with 7 full-time employees. Why did we choose the name StrutDaddy’s? Matt was fortunate to be sponsored by Strutmasters.com during his racing career. One day in the garage, a competitor started calling him StrutDaddy as a joke, and the nickname stuck. He thought it would be the perfect nod to the industry and a fun name for a repair shop. Since we like to have fun as a team and with the clients we serve, it’s perfect!
We are here to serve, which is why walk-ins are always welcome. Just settle in to our lobby while you wait or call ahead to arrange after hours drop-off/pick- up, to use our free shuttle, or to reserve one of our loaner cars. We strive for same day service and prompt turnaround and will update you by any combination of email, text, video, and photos. Drop off your car with the confidence that all our work is backed by a 12 Month/12,000 Mile Warranty, 24 Month/24,000 Mile Warranty, or 36 Month/36,000 Mile Warranty.