StrutDaddy was a recommendation from my son, who lives in Northern Virginia. I came to StrutDaddy because, where I had previously taken my vehicle for tire service wanted to overcharge me with only giving me just an estimate. On the their estimate sheet, there were potential charges, which did not make sense to me. I left there and was very discouraged. When I called my son, I was in tears, and he asked for the information, and then proceed to say, mom, let me do some research. When he ca... Read More
I went to Stutdaddys in Roxboro NC with my broken car. I was amazed at how the service desk employee explained every step before they took action by messaging me before and when I went to pick up my fixed up car. She explained all other issues that may come along. Now where do you get good work and get good customer service? At Stutdaddys!
I sent my wife’s car there for an alignment. But, when they evaluated the car, it was discovered that the lower arm bushings were not going to allow alignment to be done right. They reached out to me and informed me of the problem. Due to time constraints, we scheduled the fix (including motor mounts, that was also discovered as a complete separate issue) for a day later in the week. Between visits, Kim sent me a quote, with pictures and videos, for my approval. I got the car back on time a... Read More
My most recent visit - my 3rd - is the first time I've had more than a simple oil change or inspection done, and StrutDaddy's were fantastic! I ordered new tires and a "spa day" for an old convertible - they inspected it, sent me a link with the inspection report (including photos!) so I could approve repairs. They updated me at every step of the way, answered all my questions, drove me home too! They will treat you - and your vehicles! - well here.
Very Accurate as well as Professional... This Company came through for me when no one else could figure out what was wrong with my car! Let me nor forget Kim! She's awesome and her communication during the process exceeded my expectations! I highly recommend!
Friendly, knowledgeable, helpful staff. They take their time talking to you about your vehicle and let you know about any issues well before they start work. They don't surprise you with charges and extra services but will work with you to keep your vehicle in good condition. Working with them has been great and I recommend their services to everyone in the area.
I converted my MB GL450 to solid shocks and had the accompanying work done. The price was the best in the area and fast. They were recommended to me by a friend and I would definitely recommend StrutDaddy’s to everyone.
I was driving home from taking my son to school and my tire pressure light came on. I had never been to strutdaddys before but I was right at their driveway when it happened. I decided to check them out and I was not disappointed with their service. They were all so nice especially the two people behind the counter. They plugged my tire and didn’t even charge me, this was the week before Christmas and it was already a tough time money wise and I was super stressed, but they treated me l... Read More
I've never felt more confident and safe while driving my vehicle after taking it to this location. They go the extra mile to document all of their findings and run them by you, even with a full diagnostics check. Their passion for motor safety and their craft is complemented by their patience and amazing customer service. You can definitely trust your vehicle with this team and know that you will be consulted with before any repairs are done so that everyone is on the same page.
WOW! What a great, nice, professional experience! Customer service superb!! Went for simple inspection, and they were fantastic. I just walked in and gentleman walked up to me immediately, there was no standing in line, even though there were 2 others being helped ahead of me! First, Kim, who seems to keep things running fast and smooth, gave me heads up that it may be about a half an hour, until Justin Obie immediately stepped in and started the inspection. What a great guy, personable and c... Read More
You probably have heard the old saying “A picture is worth a thousand words”. In our case “A video is worth a thousand words”. Welcome to Virtual Vehicle, a system based program that allows you the ability to learn why a service or repair is necessary or recommended, what you might be experiencing due to the issue, and how your service technician can fix the problem.
Virtual Vehicle is an online support program that TECHNET PROFESSIONAL AUTOMOTIVE SERVICE® centers use to simplify the communication between the service advisor and you!
You no longer have to worry about understanding the complexity of today’s vehicles or the language most often used to learn what is needed to service your vehicle. Using simplified animations, Virtual Vehicle displays vehicle parts and systems to illustrate over 300 of the most common customer vehicle concerns.
With Virtual Vehicle, your service advisor can show you why a timing belt needs to be replaced or what effect warped brake rotors have or even why fuel injectors need to be cleaned but more importantly what happens when these types of services are not performed as recommended by the manufacturer’s maintenance schedule.
Next time you stop by or have your vehicle serviced at a TECHNET PROFESSIONAL AUTOMOTIVE SERVICE® center, ask for a Virtual Vehicle tour!