After Teresa got off work Thursday she noticed that low pressure light was on. I called Matt at Strutdaddys as it was after 5:30. He said he would wait for her and check it out as they were closed. Found out tire nearly flat with a puncture. Tires we had bought from Strutdaddys were under warranty. Matt put Teresa in their loaner car to go home and work the next day. On Friday he had new replacement tire installed and was ready to pickup. That's above and beyond what I've learned to expect f... Read More
I get fast and helpful service everytime I go. They also check the car out to see if there is anything that needs work in the near future. Keep up the good work
I have waited to write this review for about 6 months. I just picked up another one of my vehicles and had yet another outstanding customer experience. Every vehicle I have taken to the Strut Daddy's team has been repaired correctly, with no pressure recommendations. Exceptional experience with the team-members I was in contact with left me with a feeling of confidence to recommend this shop to others.
My experience with Strut Daddy’s Complete Car Care far exceeded any experience I have had at previous auto shops. They are truly the complete package! They go above and beyond to provide customized care from the moment you arrive, to the moment you drive away. I highly recommend this establishment and will continue to use them for all my auto care needs in the future.
I had a very positive experience with the management and staff at Strut Daddy's. I received an immediate response for the next day appointment I made online. The wait time for an assessment of the brakes on my SUV was minimal. A thorough explanation of the problem and was presented to me with options for the repair. An added bonus was the use of a loaner vehicle while the repair was being made. I highly recommend Strut Daddy's and will seek their services again.
I was very pleased with the service done on my car as well as the follow up to make sure that I was happy with the work. I appreciate the wonderful job that Chris did with getting my appointment setup and working with me when I was there in person. I would definitely recommend bringing a vehicle to this shop! It would be great if you guys opened a shop in the Wake Forest or Raleigh area 😊
This is the best experience I have had with car maintenance. They told me what issues I had and asked how I would like to take care of them. I didn't feel forced or pressured to do anything. The staff here are top notch very polite and helpful. Pricing is not bad for the quality of work and customer service rendered
You probably have heard the old saying “A picture is worth a thousand words”. In our case “A video is worth a thousand words”. Welcome to Virtual Vehicle, a system based program that allows you the ability to learn why a service or repair is necessary or recommended, what you might be experiencing due to the issue, and how your service technician can fix the problem.
Virtual Vehicle is an online support program that TECHNET PROFESSIONAL AUTOMOTIVE SERVICE® centers use to simplify the communication between the service advisor and you!
You no longer have to worry about understanding the complexity of today’s vehicles or the language most often used to learn what is needed to service your vehicle. Using simplified animations, Virtual Vehicle displays vehicle parts and systems to illustrate over 300 of the most common customer vehicle concerns.
With Virtual Vehicle, your service advisor can show you why a timing belt needs to be replaced or what effect warped brake rotors have or even why fuel injectors need to be cleaned but more importantly what happens when these types of services are not performed as recommended by the manufacturer’s maintenance schedule.
Next time you stop by or have your vehicle serviced at a TECHNET PROFESSIONAL AUTOMOTIVE SERVICE® center, ask for a Virtual Vehicle tour!